| Description |
A bit about us
Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.
Join our team
Safety matters to our customers, so it matters even more to us! By using our technology and services, we are making businesses and homes safer and more convenient for our customers. We are bringing the power of technology to life for our residential and small business customers. We’re always pioneering innovative equipment and services to keep our customers safe and you'll find yourself solving interesting problems in unique situations every day! At TELUS, we are passionate about putting our Customers First and keeping thousands of residential and commercial customers safe and secure with our dedication to quality installations and superb customer service.
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| Responsibilities |
Here’s the impact you’ll make and what we’ll accomplish together
While security and surveillance installations are a large part of our work, this position would also take on jobs that involve much more than just alarm systems and cameras. From smart-home technology implementations to enterprise networking, we are now delivering customized home automation solutions and helping our customers experience a truly connected home or business. Your cleverness with technology and an intuitive problem-solving nature would make you a key member of our team. Challenge yourself with us.
Here's How:
- By using your excellent communication skills and your dedication to building authentic customer relationships to deliver exceptional outcomes
- By installing and repairing complex residential/business alarm systems
- By identifying, analyzing and investigating customer concerns/issues
- By using your strong computer and networking skills to troubleshoot any customer issues
- By taking your passion for smart-home automation and the connected user experience to educate our customers on the possibilities of our technology
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| Qualifications |
You're the missing piece of the puzzle with your...
- Previous security/alarm installation experience
- Experience supporting CCTV, structured wiring, access control, cameras and surveillance components, integrated smart automation systems and wireless network configuration
- Previous experience providing exceptional customer service
- Security Systems Technician Trades Qualified (TQ) certification
- You are bondable (a security clearance and criminal record check is required)
- Valid Class 5 BC/AB Driver’s License with no restrictions
- Proven solid work ethic and a high level of professional integrity
- Strong analytical, detail oriented problem solving skills
- Outstanding interpersonal and team communication skills
- Professional, friendly and positive work ethic
- You are an ambitious self-starter.
Great to have's
- Post-secondary education in electronics, computers/IT or similar is a significant asset
- Electrical FSR designation is a significant asset
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