Lethbridge, Alberta

What you will do:

Perform service and new installation commissioning activities on access control, CCTV, intrusion alarm and intercom systems.

• Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
• Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
• Provide specific solutions and recommendations to customers on the most efficient and cost effective method in restoring a specific system back to normal condition
• Manage assigned Electronic Systems service calls in regards to field labor hours estimated
• Customer satisfaction through coordination, response to customer requests and problems and clear communication skills
• Prepare reports on daily activities
• May be required to work overtime
• Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
• Required to lift and or carry equipment and tools, which may be over forty (40) pounds
• Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
• Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
• Must adhere to all OSHA and JCI safety policies and procedures
• Complete mileage and monthly vehicle reports in a timely manner

• 2-5 years’ experience with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems
• Demonstrate working knowledge of electricity and electronics
• In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
• Security experience with P2000 or C-Cure 9000 required.
• Ability to effectively work independently
• Demonstrate a high level of customer service
• Be able to carry and move equipment/tools weighing up to 40 pounds
• Minimum high school/trade school graduate, military, or two-year
• Associate degree in a technical field involving electronics or computers
• Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
• Working knowledge of IT network systems
• Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
• Excellent verbal and written communication skills
• Ability to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.
• Must be able to pass background check, drug screen and credit check.

June, 28, 2022

Mojdeh Roudsary
mojdeh.roudsary-ext@jci.com