| Description / Responsibilities |
The purpose of this position is to troubleshoot and be a service expert working on alarm panels, CCTV systems and Card access systems; all the while maintaining positive relations with the customer.
How you will do it:
The Technician will be responsible for (if required):
- Locate and alleviate trouble with damaged equipment or wiring
- Service, install, troubleshoot, repair and perform maintenance and inspections on Tyco Integrated Fire & Security products
- Capable of Working on customers networks in conjunction with their IT personnel.
- Testing and commissioning of systems.
- Service, Installation and programming of Access Control, CCTV, and Intrusion systems.
- Training of the end user on TIFS systems.
- Such other duties as may be assigned by the Supervisor/Manager
What we look for:
Required Education:
- High school diploma
- Electronic Technician Certificate preferred
- Computer Networking Courses and proficiency.
- Commitment to upgrading and continuing their education
Experience:
- Minimum of 1 years of security installation and/or service experience or equivalent.
- ULC familiarity would be a definite asset
Skills:
- Must be computer literate, have networking ability and a good knowledge of Computer operating systems
- Mechanical aptitude and be able to use hand and power tools
- Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential
- The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary
Other:
- Valid driver’s license.
- Must be bondable
- criminal record check required.
- Company vehicle provided for company use only (includes gas/maintenance). Driver’s abstract will be required.
- Flexibility with hours expected to work is required.
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