Security Service Technician

Key Responsibilities

• Troubleshoot, service, and repair:
• Alarm and intrusion detection systems
• CCTV and video surveillance
• Access control systems(CCTV)
• Perform routine inspections and preventative maintenance
• Conduct system diagnostics and replace faulty components
• Update software and firmware as required
• Document service calls and work performed
• Support clients with questions or training during service visits
• Participate in on-call rotations for emergency support

Why Choose This Role?

• Job security and steady work
• Dynamic work environment – every day is different
• Career growth into roles like project manager, system designer, or team lead
• Fast-moving technology – always something new to learn
• Real-world impact – you help protect people and businesses

Qualifications

• 2+ years of experience in security system installation or electronics repair
• Strong diagnostic and problem-solving skills
• Working knowledge of ULC/CSA safety and compliance standards
• Ability to work independently in the field
• Solid understanding of basic networking (IP addresses, ports, etc.)
• Excellent interpersonal and customer service skills
• Valid driver’s license

Licensing Notice - Requirements in Quebec & British Columbia

Quebec Requirements

To work as an installation or service technician for security systems in Québec, the following certifications and permits are mandatory:

• Hold a DEP 5296 – Installation and Maintenance of Security Systems, a professional diploma recognized by the Québec Ministry of Education.
• Hold a security agent licence issued by the Bureau de la sécurité privée (BSP), required for anyone working in the electronic security sector.
• Hold a CCQ competency card for the official trade “Electrician – specialized in security systems installation” if working on a construction site. This card is mandatory for performing work in the construction industry in Québec.

British Columbia Requirements

To work as an installation or service technician in the electronic security industry in British Columbia, the legal requirements are as follows:

1. Complete Basic Security Training (BST) through the Justice Institute of British Columbia (JIBC) or an approved school.
2. Obtain a Security Worker Licence issued by the Ministry of Public Safety of British Columbia.
3. To obtain a full Security Alarm Installer Licence, you must hold a Trades Qualification (TQ) Certificate under the SkilledTradesBC Act.

Average Salary

Statistics Canada – Job Bank (2024 wages)

• Median wage across Canada: CAD 26.50/hour
• Range: approximately CAD 18.00 to CAD 40.87/hour Reddit+13Job Bank+13Job Bank+13
• Notable provincial medians:
  • British Columbia: CAD 27.00/hour (range CAD 17.40–37.00) Job BankGuichet Emplois
  • Québec (CCQ): $23.45/hour to $39.00/hour (plus benefits and pension plan)) Glassdoor Estimates (mid 2025)

Glassdoor Estimates (mid 2025)

• Security Installation Technician: Average base pay ~ CAD 52,800/year (range CAD 42K–67K) Reddit+15Glassdoor+15Glassdoor+15
• Security Systems Installation Technician: ~ CAD 49,600/year (range CAD 41K–60K) Glassdoor
• Security Technician – Installer: Average total pay ~ CAD 56,300/year (range CAD 37K–69K with up to CAD 6K in bonuses) Glassdoor

Salary Summary Table - comparison Installer VS Service Technician

Why the Difference?

1. Specialized tasks: Service technicians may be called upon to take on highly specialized technical challenges.
2. Bonuses and On-call: Service roles often come with overtime pay, travel time, and emergency call bonuses.
3. Versatility: Technicians who can both install and service systems tend to earn more due to their broader skill set.
4. Experience & Certification: Salaries are higher for certified professionals (e.g., BSP, CCQ, TQ) or those with more years on the job.