Monitoring Station Reference Guidelines
Developed by CANASA's National Monitoring Station Committee & Best Practices Working Group, the Monitoring Station Reference guide shares best practices and reference tools on monitoring station related topics.
The glossary provides definitions for some commonly used terms, to provide clarity and assist monitoring station personnel when they are communicating with others, specifically in the Canadian security market. Homeowners may also find this glossary helpful when learning to navigate new security systems.
Download guidelines (PDF)