Job Location |
ADT Security Services Canada Inc.
Burnaby, BC
Edmonton & Calgary, Alberta
Ottawa & Toronto, Ontario
Montreal, Quebec
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Description |
ADT is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs more than 18,000 people throughout North America.
Position Summary:
The tenure of this position is responsible for the promotion of products to potential and existing customers. He is initiating and executing all steps of the sales cycle with commercial, industrial and institutional customers in order to meet targets and provide an exceptional customer experience. He provides support and assistance to the Commercial sales manager in the development of the target markets.
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Responsibilities |
Duties and Responsibilities:
- Meet with potential customers to determine their security needs
- Analyze needs and create a solution
- Create quotes covering all customer’s needs uncover during discovery
- Conduct effective presentations of proposals/solutions adapted to customer’s preoccupations.
- Use the company’s sales process to:
- Create and foster relationships of trust with customers
- Reveal the need for a security system
- Translate the security system advantages into benefits for the customer
- Overcome objections
- Demonstrate the security system operation and capabilities
- Professionally close sales
- Request customer’s testimonials and referrals.
- Foster the existing customers’ loyalty by contacting them in a timely fashion
- Lead and coordinate the preparation of quotation to be submitted for tenders
- Set and meet self- development objectives
- Participate in the company’s promotional events
- Develop and maintain business relations
- Develop new applications for specific industries.
- Complete the various sales forms as per the company’s policies and procedures
- Process the sale documents through the proper channels within the agreed time frame
- Quickly answer customers’ requests and direct them to the appropriate department
- Regularly communicate activities to the Sales Manager
- Maintain knowledge of security products and market current
- Perform any other tasks related to the position or assigned by the immediate supervisor
Education:
Hold a vocational diploma in sales and/or a high school diploma and/or an equivalent experience
Experience:
Experience in a similar role is required
Skills:
- Excellent oral and written communication skills
- Market development and network abilities
- Technical knowledge of security equipment (Intrusion, CCTV, Access, Fire Alarm)
• Strong customer service focus
• Articulated, diplomatic and professional
• Sense of responsibility
• Knowledge of the MS Office Suite
• Direct selling techniques
• Ability to work under pressure
• Proven ability to effectively close sales
• Ability to respect confidentiality
Other:
Own a vehicle and a valid driver's license
Job locations:
Burnaby, BC
Edmonton & Calgary, Alberta
Ottawa & Toronto, Ontario
Montreal, Quebec
ADT Security Services Canada, Inc. provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.
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Qualifications |
Education:
University Degree or equivalent.
Experience:
A minimum of eight (8) years relevant leadership and industry experience. A combination of operations/general management experience (including financial P & L accountability, recruiting, and training and development, etc) and sales/customer service responsibilities
Skills:
Knowledge of business and management principles involved in strategic planning, resource allocation.
Leadership technique and coordination of people and resources.
Demonstrated budgeting experience and ability to interpret financial results.
Ability to interact with all levels of the organization.
Ability to contribute to a high-performing, motivated work group by applying interpersonal and collaboration skills to achieve project goals and realize value.
Must be flexible and possess independent thinking and sound judgment and decision making and excellent time management, project management, organizational, and strong leadership skills.
Must be a self motivated individual with strong analytical and problem solving skills.
Self-driven, teaming, positive and dynamic approach to challenges.
Proficiency with MS Office Suite of products.
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